How to change mobile number in NCB bank online?

In Saudi Arabia, almost everything is connected with your Iqama and mobile phone. If you change your mobile phone number, you will have to intimate your bank about it. In this article, we shall explain the step by step procedure to change mobile number in NCB or AlAhli bank online.

The procedure is pretty easy as you can do it through any NCB ATM machine. You don't need to go to a specific machine as the feature is available on every NCB ATM machine in Saudi Arabia. Recommended: How to update Iqama in NCB (Alahli) online?

The first step in the process to change mobile number in NCB or AlAhli bank online is to visit an ATM and Swipe your ATM card. The ATM machine will ask you to enter your 4-digit pin code. You will have to enter the code. Make sure you memorize this code and not write it on any paper as it may cause a security threat to your hard-earned money.

In the next step to change mobile number in NCB or AlAhli bank online, the main menu option will appear on your ATM screen from where you need to select the electronic services option given on the left side of the menu.

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After selecting electronic services, the next page that will open will ask you to select the desired transaction. As you are in the process to change mobile number in NCB or AlAhli bank online, you need to select the option ALAHLI PHONE ACTIVATION. This option is given on the right side of your ATM screen.

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In the next step, you need to select the first phone number to be used for AlAhli IVR login from the options given on your ATM machine screen.  This is the menu where you can change your number.

First, click on the skip bar and then edit your number or enter your new number. That’s it! Your number will be changed.  All the new communication will be made by the NCB to your new mobile number.

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Steve has been living in Saudi Arabia since 2013 and writing about Saudi rules, regulations, guides, and procedures since then.