How to change mobile number in NCB bank online?

In case you have changed your mobile number in Saudi Arabia, you can update it with the NCB or Alahli Bank online. You can do it either through the ATM Machine or NCB self-service kiosk machine.

NCB self-service kiosk

You can change your mobile number registered with the NCB bank online through the self-service Kiosk machine. Make sure you are carrying your new mobile number with you to the KIOSK machine.

  • Find the nearest NCB Self-Service KIOSK machine.
  • Enter your ATM card in the machine and select the English language.
  • Click on the option “Mobile and Email Update“.

change mobile number in ncb bank online

  • On the next page, select the option “Update Mobile“.

change mobile number in ncb bank online

  • Now enter the “New Mobile Number” in the grey box.

change mobile number in ncb bank online

  • The NCB system will send a verification code to your new number.
  • Enter the Verification Code.
  • The system will ask you to scan your fingerprints.
  • Scan the right-hand index finger.

change mobile number in ncb bank online

That’s it! You have successfully changed your mobile number with Al Ahli bank online. 

ATM Machine

You can change your mobile number registered with the NCB bank online through the ATM Machine. In order to do that;

  • Visit any NCB ATM Machine and enter your card and the pin code.
  • Select the electronic services option given on the left side.

  • Click on the ALAHLI PHONE ACTIVATION option.

  • Select the first phone number to be used for AlAhli IVR.
  • You need to click on the “Skip” button.

  • Now edit your number or enter your new number.
  • The system will send you a verification code to verify the new number.
  • Congratulations, you have successfully changed your Alahli mobile number. 

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Steve has been living in Saudi Arabia since 2013 and writing about Saudi rules, regulations, guides, and procedures since then.