Abdel Razzak al Khatoun lost his 13 sons in the conflict, the oldest 27 and the youngest 13. Some were rebels opposed to President Bashar al-Assad's government who died in the fighting.
Wearing a red headscarf and shedding tears as he spoke, Khatoun recalled seeing a video on her phone showing the gruesome execution of one of her sons.
Idlib was the last rebel stronghold in the northwest of the country, and Syrian and Russian forces attacked the area between April 2019 and March last year, killing hundreds and forcing more than a million to flee.
During that attack, Khatoun was in a local rest home in Sarakeb when a missile hit and killed seven members of the family.