How to Book an Appointment with Istiqdam?

Istiqdam offices in Jeddah, Riyadh, and Dammam have sent back many residents without honoring their requests since they did not have an istiqdam appointment for a permanent family visa as well as the family visit visa through Istiqdam.

I have explained the procedure to get an appointment of Istiqdam for both to apply for a permanent family visa as well as a family visit visa. There is a slight difference between the two appointments.

In order to book an Istqidam appointment for a permanent family visa or a family visit visa, you must have an activated ministry of interior account. If you don’t have an account, create an account from this link. I have explained the step by step procedure to create the Ministry of Interior Account in this article. ”Register for MOI Account

If you already have an account with MOI, you need to login to it. The procedure to log in to MOI has been changed significantly. The new procedure is explained in this link “Process to log in to MOI (Abshir) account”

After Login, go to “E-Services” and you will find “Expatriate Affairs” on the left column. Just click on it and a drop-down list will appear from where you will have to select “Book an Appointment” to book an Istqidam appointment for a permanent family visa or a family visit visa.

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In the next step to book an Istqidam appointment for a permanent family visa or a family visit visa, A new page will appear where you will have to click on the icon “Proceed to Service”. You can take guidance from the attached screenshot. This service allows you to;

  • Book a New Appointment
  • Update an Existing Appointment
  • View/Print an Existing Appointment
  • Cancel an Existing Appointment

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Now you will be presented with Istiqdam Appointments screen (which will show your current appointments to the Istiqdam office,) click on “Book New Appointment” Button. See the screenshot attached.

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Now you will be presented with a screen with choices, you need to select the first option if you are applying for an Istiqdam appointment permanent family visa. If you want to book an Istiqdam appointment for a family visit visa, you need to click on the third option as shown in the attached screenshot. 

Now you will have one appointment listed on the main screen, in action column select “Select” link. Now select any appropriate “Book” Button against Date and time i.e. For Monday 09/02/2015 10 AM (click Book).

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Now you will be presented with the Documents required by the Istiqdam Office screen, click “Confirm Appointment Details” button.

The applicant should keep the appointment letter print out because they will issue the token based upon the appointment and after getting the token the appointment paper should attach the documents.

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Documents Required by Istiqdam Office:

Istiqdam Form ( Filled with all the details required, take help of your Arabic Colleague to fill this out in Arabic, But Please mention your name and your spouse name as is on Your Passport (for Pakistan it is in English so mention in English ), This should be attested by (first) your company ( they will stamp the document, this stamp will include the C.R number which will be checked by the Chamber of commerce later and sign of your Company owner( Kafeel) ), and (second) by the Chamber of commerce.

Your salary letter in Arabic, (Make sure the title of the company includes the Company's Arabic name as well, and the letter itself should be written in Arabic, with your salary details like basic, house rent, transportation, and whole total), this letter should be attested by (first) your company and (second) by Chamber of Commerce.

We have listed down some important points for attestation of documents from the Chamber of Commerce. I would recommend you to read them before personally visiting the chamber of commerce.

Make sure that these documents are attested from the Chamber of Commerce of the same city from where your Iqama is issued otherwise your application is more likely to be rejected. Moreover, you also have to visit the same city for Istiqdam. If your iqama is issued from Jeddah, you need to take the Istiqdam appointment for Jeddah and attest the documents from Jeddah Chamber of Commerce and go to Jeddah Istiqdam only.

All other documents which are mentioned in this post are required; the Representative at Istiqdam Office will check them as well.

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Steve has been living in Saudi Arabia since 2013 and writing about Saudi rules, regulations, guides, and procedures since then.