How to cancel/refund Saudi Airlines ticket?

You can cancel and get a refund of a Saudi Airlines ticket online following the process explained below if some conditions are fulfilled.

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Pre-Conditions

You can get a refund of a Saudi Airlines ticket online only if;

• The ticket is booked through the Saudi Airlines website.
• The ticket is from a refundable class.
• The boarding pass is not issued.
• The date of travel is not yet passed.

Requirements

You need the following to cancel/refun d a Saudi Airlines ticket;

• 13 digits E-Ticket Number starting with 065.
• The last name of the passenger.
• Access to the mobile number registered while booking the ticket.

Refund Charges

Saudi Airlines refund charges depend upon many factors such as the class of ticket, domestic or international travel, and the travel destination. Therefore, it is better to have a look at the updated refund charges given on this page.

• Change a basic ticket to Pakistan/India: SR 200.
• Refund a basic ticket to Pakistan/India: SR 200.

Refund the Ticket

In order to cancel the Saudi Airlines ticket and claim a refund;

• Open: https://refund.saudiairlines.com/tkt/
• Enter E-Ticket Number.
• Enter the Last Name of the Passenger.
• Click on the “New Request“.
• Enter the verification code received on mobile.
• Click on the “Agree” button.
• Refund Reason: Voluntary
• On the next page, you will find all the booked tickets, click on the “Next” button to cancel them.

That’s it, you have successfully submitted your claim for the ticket refund.

Check the status of the refund

After submitting the request, you can check the status of Saudi Airlines ticket refund;

• Open: https://refund.saudiairlines.com/tkt/
• Enter E-Ticket Number.
• Enter the Last Name of the Passenger.
• Click on the “Check Status“.
• There is no refund request for this ticket: Your refund is not yet submitted.
• The ticket has been refunded: Your refund request is submitted.

As soon as you submit the form, you will receive an SMS from Saudi Airlines mentioning the amount of refund for the ticket.

It might take around 7 days to get the refund to your credit card or debit card.