How to stop STC automatic balance deduction?

There are three ways through which you can deactivate or stop all STC services, including internet packages and Wagti Salati service, through a deactivation code to avoid automatic balance deductions.

For example, Wagti Salati service reminds you of Salah timing but charges SR 0.06 every day. You can deactivate this service and all other such services following the methods explained below.

Method 1: Send a blank SMS

The first step to stop STC automatic balance deduction through a deactivation code, is to send a blank SMS to 800444.

You will receive a reply message showing all the services that you have subscribed to date, along with the codes to deactivate all of them.

Unsubscribe the service

In the next step to stop all STC services, you need to unsubscribe all the unnecessary services by writing U” with space and the “unsubscription code”.

You can continue to repeat the process until you receive a message that “No subscription to any channel in this service”.

stop/deactivate stc services with a code

Method 2: Deactivate services with mySTC App

The second way to check and deactivate all your services such as internet connection and content charges is to install the STC application and register your account there. After the login;

  • Click on “Manage“.
  • Tap on the “Subscription” tab.
  • Select the STC service you want to deactivate.
  • Click on the “Unsubscribe” button.

In this way, you can deactivate all the unwanted services and avoid the automatic balance deduction.

Deactivate services with mySTC AppMethod 3: Call the helpline

Another way to deactivate all STC services is to call the customer care center on 900 or you can visit the nearest customer care center.

  • Call 900.
  • Select “1” to serve you on the number you are calling from.
  • Select “1” for Packages and Services.
  • Select “3” Cancel services.
  • Select “1” to cancel a previously added service.

In case you are not interested in using the STC SIM card, you can cancel or deactivate it very easily using the procedure we have explained in this article. Recommended: How to cancel or deactivate the STC SIM card?

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