Procedure to rectify Passport Information on MOI Account

Sometimes it happens that the passport information updated on the MOI account is not accurate. For example, the actual expiry date of the passport is December 2026 but updated in the MOI system as Dec 2016 or passport number is written wrongly. It happens most of the times at the time when you transfer information from one passport to another. As you know, you have to visit Jawazat to update and transfer information from one passport to another after the renewal of each of your dependent’s passport. We have explained the procedure in this link. Recommended: Procedure of (Transfer of Information) Naqal Maloomat of Passport

Have you checked that your MOI account is reflecting the correct passport information? It is very important to rectify the wrong information from MOI account. Information in the MOI account which does not match with passport might hinder you from traveling from Saudi Arabia. They will ask you to rectify the details before your departure. At that time you will have no other option but to miss your flight. So, it is better to check it now and take necessary actions if required. You can check the passport information in your MOI account from this link. The course of action you need to take if information on your passport mismatch with your MOI account is explained below. Recommended: How to check Naqal Maloomat is done properly?

First of all, you need to visit Jawazat office. If there are more than one Jawazat offices in your city, you need to go to one which deals with Individuals. For example, in Jeddah, you need to go to Jawazat Rehab Office.

You need to go to the section in Jawazat “Tadeel Maloomat” and submit following documents there.

Download the form from this link and fill it up. If you don’t know how to do it, you can always take help from an Arabic speaking guy. Recommended: Download Iqama Form for Saudi Jawazat (Passport Office)

Login to your MOI account and take a screenshot of the page showing incorrect information in your MOI account. You need to take a print of the screenshot to the Jawazat office.

  • Your Original Iqama
  • Original passport of dependents and its copy
  • Copy of Dependents Iqama
  • The officer will update your information right away and you can check it online within 20 minutes.
  • Recommended: How to check Naqal Maloomat is done properly?
  • ASHFAQUE CHAUDHARI

    Hi ,

    I am indian had just renewed my daughter’s passport and updated in jawazat, but after updation I have found that their is one zero extra before the passport number in their jawazat system. I went to jawazat for the correction but officers said that there is no issue in it. And we are going for vacation, Kindly advise that there will not be any problem in the emigration. Thanks

  • ASHFAQUE CHAUDHARI

    Hi I am new in this blog,
    I am indian had just renewed my daughter’s passport and updated in jawazat, but after updation I have found that their is one zero extra before the passport number in their jawazat system. I went to jawazat for the correction but officers said that there is no issue in it. And we are going for vacation, Kindly advise that there will not be any problem in the emigration. Thanks

  • SM

    Hi steve, my passport entry date and expiry date is wrong on absher and my iqama is valid until 9 months, i have appointment in isteqdam in the coming week to apply permanent family visa, will this wrong information of passport on absher will be a problem to get the visa?

  • Muneer Umar

    Dear I am also having this problem. Just noticed that my passport number is followed by a zero in my ABSHER account. The guy who deals with passports in our organization says that this is not an issue. But still I am a bit worry about it. Please update me about your findings. Thanks

  • Muneer Umar

    Dear I am also having this problem. Just noticed that my passport number
    is followed by a zero in my ABSHER account. I am applying for family visa. Do you have any idea about it whether it will create any problem in my family visa processing? Please reply

  • Ikram Rao

    No Problem with 0

  • Des Plata

    Hi Sir Steve.
    I was issued a Saudi Police Clearance Certificate through a letter of request from the US Embassy for immigration purpose. Unfortunately,there have  been a discrepancy with my age in the certificate which did not match my actual age. I requested the police officers to change the age but they refused as according to them they cannot change any details stored in their system. I really need the age to be changed to avoid any conflict with my visa application. I appreciate your help and response Sir Steve. Thank you.

  • wasim

    Hi
    I also have same problem with Zero passport no is there any problem please give me miss call to my no 0597021966 to conform me I am worried about this.

  • wasim

    Hi,
    Any body tell me if there any problem to go exit re entry with including zero before passport number please conform me asap.

  • jawad

    Hi,
    Can any body guide me how to update child passport information on Absher as my child passport “expiry date” is wrong in Absher. Many Thanks

  • jawad

    Alhamdulillah my problem has been solved. I went to dammam jawazat office and visited the counter no. 9 with name plate “تعديل المعلومات”.
    I submitted following document at counter 9:
    1. Filled jawazat form (same form which is used for issuance of iqama),
    2. MOI-Absher webpage screen shot with wrong entry,
    3. child original passport and copy, and
    4. child iqama copy.
    After around 20 minutes, the officer done the modification in MOI-Absher and handed over my child passport.

  • I appreciate your input to this blog. God bless you!

  • jawad

    Many thanks for your amazing work.

  • Mohammed Rizwan

    Dear,
    Any update if we have extra ZERO for passport in MOI account ?
    Did anyone went on Exit Re Entry with extra zero ?

  • umar farook

    Dear Mr. Steve,

    My passport issue date, expire date and place of issue informations are wrong in jawazat record. I request to my company they are processing through PRO to sponsor but after ultimate attempts the issue getting longer but not yet resolved.

    I spoke to our management they said we can’t update by individual by ourselves.

    Can you please avise whether we can do it by our selves are must need spnsor involvement please.

  • Mohammed Abdul Salam

    Hi,
    visa transfer of my child has been done wrongly , instead of updating my kid passport information , my passport number is replaced with my kid new passport no.My actual passport no deleted from absheer and my kid passport no not updated.kindly advise.

  • Repeat the process

  • Syed Faizan Ahmed

    Muneer can you please update what happened with you at immigration counter ? I am facing the same issue – kindly update as soon as possible

  • Syed Faizan Ahmed

    Dear Ashfaque, can you please update how the matter resolved ? I have same issue

  • Syed Faizan Ahmed

    Hi Ikram and Awais , can you people please update how the 0 issue is resolved with you guys, i am having same issue – kindly update urgently

  • Syed Faizan Ahmed

    Dear Steve

    Hope you will be well

    Bro, I just got to know that in Jawazat/Absher, my passport number have an additional zero “in the start” – like originally my Passport number is YS114… but in the saudi systems it is appearing as 0YS114…. – can this be a problem at immigration counter while travelling? Your urgent response will be highly appreciated

  • Muneer Umar

    Dear I visited Pakistan twice while having this issue. For safety take print of your exit reentry visa. You may need it as a reference at your country on return. Dont worry It is almost normal.

  • MudassatrAli

    Assalam u alaikum

    Brother I have also thebeen same issue now. My passport expiry date is 3rd july 2018. But in absher it is showna 7th march 2018.

    How you solve this issue??what documents are require in jawazat to do this process ,,,plz repy…

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