The MOI has launched two ways to update dependent passport information (Naqal Maloomat) online in Absher and Jawazat records. We have explained about each of them below.
It is important to mention here that you would not be able to travel out of Saudi Arabia if your passport is not updated in the Absher system. Technically speaking, naqal maloomat means to update passport information in Absher or the systems of Jawazat (MOI).
Who can do the naqal maloomat online?
It is important to mention here that your sponsor (Kafeel) is the only person who can update passport details in Jawazat. If you are an employee, your Kafeel is responsible for this. Similarly, you can update dependent passport details in Absher account online using the Naqal Maloomat procedure given below.
Earlier people had to visit the Jawazat office to do Naqal Maloomat. However, now you can either install and login to Absher Mobile Application or login to your Absher account. We have explained both procedures below;
How to do Naqal Maloomat online through Absher Application?
In order to do Naqal Maloomat online, you need to login to the Mobile Application using your Absher or MOI account, click on “E-Services” and then “Passports”. Another drop-down list will appear from which you will have to select “Update Resident Passport Information”.
In the next step to update passport information in Absher, you will be required to click on the button “Start Using Service”. In the next screen, click on the “dependent list” as shown in the screenshot below.
After that choose the dependent for whom you want to update passport information in Absher. Click on the dependent and the application will open further details related to this. Just click on the “Next” button to proceed further.
Now, this is the final step to do Naqal Maloomat online so you need to enter it carefully. You are required to update the dependent's new passport information in Absher application such as passport number containing alphabets and digits, the issuance date of the new passport as well as the expiry date of the new passport.
You will also have to enter “New Passport Issuance Country” as well as “New Passport Issuance City“. Make sure you accurately enter the information provided on your passport while updating dependent passport in Absher.
How to update passport information through Absher website?
As we have mentioned earlier, the second way to update dependent passport information online is through Absher website. First of all, you must have an activated ministry of interior account to do naqal maloomat online. If you don’t have an account, create an account at this link.
Once the account is created, you need to login to it by entering your userID or Iqama number, password and the captcha code to update dependent passport information online. An SMS will be sent to your mobile number with an authentication code which you need to enter the next screen. https://absher.sa
Once you have logged in to your Absher account, the next step to update your dependent's passport information is to click on the “Services” tab below the “Dependents Services”.
In the next step to do the Naqal Maloomat online, a new screen will appear from where you will have to select “Update Resident Passport Information” option.
In the next screen, you will have to agree to some terms and conditions to update dependent passport information on the Absher website. A list of dependents will be given to you from which you will be required to select the dependent whose passport information is required to be updated on the Absher website.
In the last step to do Naqal Maloomat online, you will be required to enter some basic details such as passport number containing alphabets and digits, the issuance date of the new passport as well as the expiry date of the new passport. Once you click the button “Update passport information”, your record will be updated in the Absher system.
Many people wonder what is the “Optical Character Recognition” as required by the Absher website for online Naqal Maloomat. Well, the optical character recognition is the first few digits of a long code written at the bottom of the main page of your passport. Generally, airline officers scan optical character recognition number of your passport to issue you a boarding pass.
What is the New Passport Issuance City in Naqal Maloomat?
As the city name is normally not mentioned on the passport, you can write the name of the capital of the country which has issued your passport e.g. Islamabad.
While doing the Naqal Maloomat or updating the dependent information in Abhser, keep in mind that the passport issuance country is not Saudi Arabia, in fact, it is your home country. You can also cross-check this information as passport issuing authority is written on most of the passports.
What if the online system of Naqal Maloomat does not work?
In some cases, you would not be allowed to update dependent passport details in Absher due to some error. The system would require you to visit the Jawazat office to update dependent passport details in Absher.
Most of the times, the online Naqal Maloomat system does not work due to the fact that the fingerprints of your dependents are not registered with the MOI system. Now the Jawazat requires every dependent who is 6 years or above to register his/her fingerprints with Jawazat.
Penalty on Naqal Maloomat
There is a penalty of SAR 1,000 to update dependent passport information in Absher or Jawazat if the old passport is lost.
What to do if the Passport is renewed in Native Country?
What if your passport is renewed in your home country and not in Saudi Arabia? Will you be allowed entry in Saudi Arabia? We have given detailed guidelines in this regard in the following link “Entering to Saudi Arabia on New Passport“
How to check that Naqal Maloomat has been done properly?
After completing all this process, you should check at least once before traveling, that Naqal Maloomat has been done properly. There are cases when despite going through the process to update passport information in Absher, Naqal Maloomat was still not updated in the system.
As a result of which, passengers had to face real problems. Please read this article to check if the Naqal Maloomat has been done properly. Recommended: How to check if Naqal Maloomat has been done properly?